ADT® Authorized Dealer Serving Oceanside, Carlsbad, & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool brings the tradition of giving a neighbor a key to your home into the digital age. It removes the necessity of physical keys or access codes and permits you to oversee who has access to your Oceanside home and for what duration. Find out more about how you can implement it with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to feed your pets, retrieve your mail, or hydrate your plants when you leave home. In the past, you would just supply them with a house key. You now have a better option. Thanks to the innovative ADT Trusted Neighbor Feature, you won’t have to worry about doors left unlocked or missing keys. 

What you’ll need is an ADT home security system, a Google Nest video doorbell, a compatible smart lock, and the ADT+ app that brings everything together. Here’s how to set it up: 

  1. You assign access to a trusted individual, like a family member or neighbor, with the ADT+ app.
  2. Following that, you set permissions. You can give neighbors timed access, allowing them to enter and depart during a designated timeframe, or event-based entry. To illustrate, if a delivery arrives, the system can unfasten the door to let your neighbor bring it in once it authenticates them.
  3. After you’ve set up access, your Google Nest Doorbell utilizes familiar face detection to validate your neighbor as they approach the door.
  4. Your ADT home security will disarm and unlock the door when the individual is authenticated as an approved user.
  5. You get instant notifications as your friend, neighbor, or family member enters and departs. The app also provides a complete log. 
  6. When the trusted neighbor exits, your smart door lock secures automatically to protect your home.

You can grant access for any individual you wish, such as a dog walker, a maintenance worker, or a companion who comes over when you’re away. This feature is also beneficial during urgent situations, especially when you’re not around. For example, if a water sensor triggers, your system can grant event-driven access so someone can switch off the water. Setting permissions is simple with the user-friendly app. 

Make Your Oceanside Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Oceanside home more versatile and secure. This feature isn’t merely for neighbors and friends, as you’ll benefit from the facial recognition and auto-unlock operability when you’re carrying little ones or packages. After you're inside, the door secures behind you automatically.

Design Your ADT Home Security System In Oceanside With The Latest Tools

Benefit from like ADT Trusted Neighbor and smart surveillance with a full-featured home security system in Oceanside from Secure24 Alarm Systems. An authorized ADT dealer, we’re thrilled to provide the latest advancements from the leading name in home security. Dial (760) 230-3571 today to get started. Our well-trained team can answer whatever questions you have about the ADT+ app, Google Nest cameras, and how to make it all work seamlessly.